🔥 Selling fast — only 8 left in stock!
₨ 13,399
- Chest :
Measure around the fullest part of the bust, keeping the tape parallel to the floor. - Waist :
Measure around the narrowest point, keeping the tape parallel to the floor. - Hip :
Stand with feet together and measure around the fullest point of the hip, keep the tape parallel to the floor. - Inseam :
Measure inside length of leg from your crotch to the bottom of ankle.
| N/A | S | M | L | XL |
|---|---|---|---|---|
| Shoulder | 14 | 15 | 15.5 | 16.5 |
| Chest | 19 | 20.5 | 20.25 | 23 |
| Waist | 17 | 18.5 | 19.5 | 21.5 |
| Hip | 21 | 22 | 23.5 | 25 |
| Daman | 22 | 23 | 24 | 26 |
| Sleeves | 20 | 21 | 22 | 22 |
1. Eligibility
Items must be unused, unwashed, and in their original condition, with all tags, packaging, and accessories intact.
Return or exchange requests must be initiated within 7 days of receiving your order.
Customized, made-to-order, or altered garments are non-returnable and non-exchangeable, as they are crafted exclusively for you.2. Non-Returnable Items
To preserve the exclusivity and hygiene of our collections, the following cannot be returned or exchanged:
Sale or discounted pieces
Accessories or innerwear
Bespoke and customized designs
3. Return Process
To initiate a return or exchange, please contact our Customer Care Team via WhatsApp number 03255394959] with your order number and reason for return. Once approved, detailed return instructions will be shared. The cost of return shipping will be borne by the customer unless the item received was incorrect or damaged.4. Damaged or Incorrect Items
We sincerely apologize if an item arrives damaged or not as ordered. Please notify us within 48 hours of delivery with images or video proof. Upon verification, we will gladly arrange a replacement or full refund.
5. Refunds
Refunds are issued only after a thorough quality inspection of the returned item. Once approved, the refund will be processed via your original payment method within 5–7 business days
Whether you have a question about sizing, customization, delivery, or an existing order, our team is always delighted to assist you.
You can reach us through the following channels:
📞 WhatsApp: 03255394959
📱 Instagram DM: najlashautecouture
🕒 Support Hours: Monday – Saturday | 12:00 AM – 7:00 PM (PKT)
Response Time
Our support team aims to respond to all queries within 24–48 hours. During seasonal launches or sales, response times may be slightly longer, but rest assured every message receives our full attention and care.
For inquiries related to:
Order status or tracking, product details or sizing guidance, return & exchange requests please mention your order number in your message for faster assistance.
- Wash in cold water (hand wash preferred)
- Use mild detergent
- Dry in shade, avoid direct sunlight
- Iron on low temperature
- Store in a cool, dry place
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