Privacy Policy

At Najla’s Haute Couture (accessible at https://nijlahautecouture.com/), we are committed to protecting your privacy and ensuring the security of any personal information you provide when using our online store.

1. What Information We Collect

When you interact with our website, we may collect the following information:

  • Name, email address, shipping/billing address, and phone number
  • Order history and purchase details
  • Payment method (note: we do not store payment data — it is securely handled by our payment gateway)
  • Information provided through contact forms or email
  • Your IP address and browser user agent (for security and spam prevention)

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate order updates or respond to inquiries
  • Improve website experience and customer service
  • Send you promotional offers (only if you’ve opted in)
  • Comply with legal and tax obligations

3. Comments & Reviews

When visitors leave comments or product reviews, we collect the data shown in the form, plus the visitor’s IP and browser user agent to help detect spam.

4. Cookies

Our site uses cookies to:

  • Keep items in your shopping cart
  • Save your login or preferences (if applicable)
  • Track visitor behavior for analytics and performance

You may disable cookies in your browser, but some features (like the shopping cart) may not function properly.

5. Embedded Content

Some pages may contain embedded content from platforms like YouTube, Instagram, etc. These platforms may collect data and track your interaction, as if you visited them directly.

6. How Long We Keep Your Data

  • Order and billing data is stored as long as required by law (e.g. for tax/legal compliance)
  • Comments and reviews remain on the site indefinitely unless removed
  • Contact form messages are kept for customer service purposes only

7. Your Rights

You have the right to:

  • Request a copy of your personal data we store
  • Ask us to correct or delete your data (except where required by law)
  • Withdraw consent for marketing at any time

To request this, email us at: info@najlashautecouture.com

8. Data Sharing

We do not sell your personal information.
We may share your data only with:

  • Secure payment gateways (e.g. COD)
  • Shipping/courier companies for order delivery
  • Tools for analytics, spam prevention, or email notifications

9. Data Security

We use industry-standard encryption (SSL) and security measures to protect your personal information.

10. Contact Us

For any privacy-related concerns, please contact:

📧 info@najlashautecouture.com
🌐 https://famedmark.com/wp/

✅ Optional Note (For Client):

This privacy policy is provided as a general template for online stores in Pakistan and includes standard WordPress e-commerce data handling. Please consult legal counsel for custom compliance (e.g. GDPR, if selling internationally).